We are pleased to welcome you to 1win, your preferred destination for online entertainment in Mexico. We are delighted that you have chosen to join our player community. Our goal is to offer you an exciting and safe gaming experience.
What does the user agreement entail?
The user agreement is a fundamental document that establishes the guidelines and rules governing your interaction with our casino. This document describes the responsibilities and rights of both parties, ensuring a clear understanding of the terms of use of our services.
Who should read the user agreement?
It is essential that all users of our site carefully review the user agreement before completing registration and starting to play. By doing so, you ensure that you are fully informed and accept the conditions and rules stipulated by our casino.
General provisions
Eligibility to participate in iGaming at 1win
To be able to enjoy the games at 1win, you must comply with the legal age established by the legislation of your country of residence. Registration and creation of an account are restricted to individuals who have reached at least 18 years of age.
Identity verification
To ensure maximum security and prevent any fraudulent activity, we carry out a thorough identity verification process. You may be required to provide official documents proving your identity and age.
Financial transactions on the site
Our site offers a variety of secure methods for making deposits and withdrawals of funds. All financial transactions are protected by advanced encryption technology, ensuring the confidentiality and security of your personal and financial information.
Where to go in case of technical problems?
If you have technical problems or questions, you can always raise them comfortably. The customer service works 24 hours a day, 7 days a week, to offer timely assistance to visitors of our virtual institution. Specifically, you can contact our manager through the online chat on our website or simply by sending us an email. We are always prepared to help you and solve any inconvenience that may arise.
